{"id":18734005972248,"date":"2025-11-18T07:30:15","date_gmt":"2025-11-18T05:30:15","guid":{"rendered":"https:\/\/woocommerce.com\/?post_type=product&#038;p=18734005972248"},"modified":"2025-12-29T13:32:16","modified_gmt":"2025-12-29T11:32:16","slug":"my-account-tour","status":"publish","type":"product","link":"https:\/\/woocommerce.com\/products\/my-account-tour\/","title":{"rendered":"My Account Tour"},"content":{"rendered":"<p>My Account Tour was built to solve a major usability gap in WooCommerce stores. Most customers land on the My Account page and struggle to understand the available options, leading to confusion, abandoned actions, and increased support requests.<\/p>\n<p>This extension introduces guided onboarding directly inside the WooCommerce My Account dashboard, helping customers quickly learn what each section does, discover important features, and get comfortable using their account without needing assistance.<\/p>\n<ul>\n<li>Designed to be fully modular and extensible.<\/li>\n<li>Comes with tours for default core endpoints, and lets developers build tailored onboarding for custom endpoints and extensions.<\/li>\n<\/ul>\n<h2>Suitable for:<\/h2>\n<ul>\n<li><strong>Store owners<\/strong>: Improve on-boarding experience for new customers. Help them navigate the WooCommerce My Account area with step-by-step tours so they never feel lost again. You can even add tours specific to custom endpoints.<\/li>\n<li><strong>Extension developers<\/strong>: Showcase how their plugins\/extensions enhance or extend WooCommerce&#8217;s My Account section. With an interactive, guided mini-tour, where store owner can preview the functionality and user experience before making a buying decision.<\/li>\n<li><strong>Adding tours to custom user submission forms<\/strong> on My Account pages.<\/li>\n<\/ul>\n<h3>Custom setting page<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-18734005972502\" src=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/11\/admin-menu.png?w=896\" alt=\"admin-menu\" width=\"896\" height=\"463\" srcset=\"https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/11\/admin-menu.png 1202w, https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/11\/admin-menu.png?resize=896,463 896w, https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/11\/admin-menu.png?resize=768,397 768w, https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/11\/admin-menu.png?resize=1200,620 1200w, https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/11\/admin-menu.png?resize=300,155 300w, https:\/\/woocommerce.com\/wp-content\/uploads\/2025\/11\/admin-menu.png?resize=958,495 958w\" sizes=\"auto, (max-width: 896px) 100vw, 896px\" \/><\/p>\n<ul>\n<li>Store owners can enable and disable tours easily with minimal configuration.<\/li>\n<li>Advanced hooks to allow third-party developers give <strong>store owners<\/strong> control to enable tours for custom endpoints.<\/li>\n<li>Supports tour by default for the WooCommerce Subscription extension.<\/li>\n<li>Modular design to show tours on selected pages only.<\/li>\n<\/ul>\n<h2>Additional features<\/h2>\n<ul>\n<li><strong>Faster customer onboarding:<\/strong> New users immediately understand how to navigate WooCommerce My Account pages, reducing confusion and friction.<\/li>\n<li><strong>Fewer support requests: <\/strong>Customers learn where to find key actions like downloads, orders, subscriptions, and account settings, lowering the number of <em>&#8220;how do I&#8230;?&#8221;<\/em> support tickets. This is extremely beneficial for third party plugins\/extensions for affiliates, support, etc.<\/li>\n<li><strong>Improves user experience and retention:<\/strong> A guided account dashboard increases confidence, reduces drop-offs, and leads to happier, more self-sufficient customers.<\/li>\n<\/ul>\n<p><strong>Credit<\/strong><br \/>\n<a href=\"https:\/\/github.com\/kamranahmedse\/driver.js\" target=\"_blank\" rel=\"noopener\">driver.js library (MIT Licensed)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Help customers understand account features, reduce support requests, and improve the onboarding experience.<\/p>\n","protected":false},"featured_media":18734005972503,"comment_status":"open","ping_status":"closed","template":"","meta":[],"collection":[],"product_brand":[],"product_cat":[28710,28705,1021],"product_tag":[],"class_list":{"0":"post-18734005972248","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-customer-accounts","7":"product_cat-customer-service-2","8":"product_cat-woocommerce-extensions","9":"wcpv_product_vendors-projektisle","11":"first","12":"instock","13":"downloadable","14":"virtual","15":"taxable","16":"purchasable","17":"product-type-simple"},"bundled_by":[],"bundle_stock_status":"instock","bundle_stock_quantity":null,"bundle_virtual":false,"bundle_layout":"","bundle_add_to_cart_form_location":"","bundle_editable_in_cart":false,"bundle_sold_individually_context":"","bundle_item_grouping":"","bundle_min_size":"","bundle_max_size":"","bundle_price":[],"bundled_items":[],"bundle_sell_ids":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - 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